GlowBox Media Advertising Terms & Conditions

Last updated: November 2025

These Terms & Conditions govern the purchase and use of advertising placements on GlowBox Media’s digital entrance displays (“GlowBox Displays”). By purchasing a package or submitting the Advertiser Intake Form, you agree to these terms. These terms are intended as a business agreement and do not replace independent legal advice.

1. Parties

These terms are between GlowBox Media (“GlowBox,” “we,” “our”) and the purchasing party (“Advertiser,” “you,” “your”). If you submit an ad on behalf of a business, you represent that you are authorized to bind that business to this agreement.

2. Packages & Placement

• GlowBox offers weekly, monthly, and yearly advertising packages as described on the GlowBox website or booking page at the time of purchase.
• Each package includes a dedicated full-screen slot within a rotating loop of ads running on one or more GlowBox Displays at the selected location(s).
• The length of each ad slot and the total loop duration may vary by location and inventory, and may change over time as GlowBox adds or removes participating advertisers.
• GlowBox does not guarantee a specific number of impressions, views, or sales results.

3. Payment & Billing

• All packages are prepaid via the payment link provided (e.g., Stripe checkout). Your placement is not reserved until payment is successfully completed.
• Weekly and monthly packages are billed in advance for the selected term. Yearly packages are billed in full upon purchase.
• Unless explicitly stated as recurring, packages are sold on a fixed-term basis and will not automatically renew.
• All prices are listed in U.S. dollars and may be subject to applicable taxes and fees.

4. Advertiser Intake Form & Creative Submission

• After purchase, you must complete the Advertiser Intake Form and upload your finished ad creative. GlowBox cannot schedule or run your ad until both payment and the intake form are received.
• You are solely responsible for designing and providing final, ready-to-run creative that meets GlowBox’s technical specifications (for example, vertical 1080×1920 format, readable text, and adequate contrast).
• GlowBox may make minor technical adjustments (e.g., scaling or compression) to ensure your creative displays properly, but we do not provide design services unless separately agreed in writing.

5. Content Standards & Right of Refusal

• GlowBox reserves the right, in its sole discretion, to approve, reject, or request changes to any ad creative.
• Ads may not contain illegal, fraudulent, misleading, hateful, discriminatory, or adult content, or infringe on any third-party rights.
• If your ad is rejected for content, GlowBox will provide a brief explanation and allow you to submit a revised version. If you choose not to provide acceptable creative, your sole remedy will be a credit as described in Section 8.

6. Activation Timeline

• GlowBox aims to review, approve, and activate your ad within approximately 72 hours after both payment and acceptable creative are received.
• This timeline is an estimate and may be affected by volume, technical issues, or holidays. GlowBox will make reasonable efforts to communicate any delays.

7. Uptime, Outages & Store Environment

• GlowBox will use commercially reasonable efforts to keep the display(s) running during posted store hours. However, we do not guarantee uninterrupted service.
• Uptime may be affected by power loss, internet interruptions, display hardware failures, retailer decisions, or other events outside GlowBox’s direct control.
• The host retailer may change hours, remodel, relocate, or remove fixtures, which can temporarily or permanently affect the placement of the GlowBox Display. GlowBox will make reasonable efforts to relocate or otherwise maintain a comparable placement when possible.

8. Credits, Refunds & Cancellations

• Due to the limited and reserved nature of advertising slots, purchases are generally non-refundable.
• If a significant outage or interruption prevents your ad from running for a substantial portion of your package term, GlowBox may, at its discretion, provide a pro-rated credit or extension of your campaign.
• Credits are applied toward future GlowBox advertising and are not redeemable for cash.
• If you cancel before submitting creative, GlowBox may offer a credit, but is not obligated to issue a refund.

9. Intellectual Property

• You retain all ownership rights to your logos, trademarks, and creative assets submitted to GlowBox.
• You grant GlowBox a non-exclusive, worldwide, royalty-free license to store, reproduce, and display your ad solely for the purpose of fulfilling this agreement and for reasonable marketing or portfolio use (for example, showcasing example ads on our website or sales materials).
• You represent that you have all necessary rights, licenses, and permissions to use any content included in your ad.

10. Data & Reporting

• Unless otherwise agreed in writing, GlowBox does not guarantee detailed impression or viewer reporting.
• Any metrics or estimates provided are for directional or informational purposes only and should not be treated as audited data.

11. Limitation of Liability

• To the fullest extent permitted by law, GlowBox will not be liable for any indirect, incidental, consequential, or special damages, including lost profits or lost opportunities, arising from or relating to this agreement or your use of GlowBox advertising.
• GlowBox’s total aggregate liability for any claim will not exceed the amount you paid for the specific package giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless GlowBox, its owners, employees, and contractors from any claims, damages, or expenses (including reasonable attorneys’ fees) arising out of or related to your ad content, your breach of these terms, or your violation of any law or third-party rights.

13. Changes to Terms & Services

GlowBox may update these terms or modify its services from time to time. The version posted at the time of your purchase will generally apply to that package, but we may update terms as reasonably required for ongoing or renewed services. Material changes will be reflected on this page.

14. Governing Law

These terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in South Carolina, unless both parties agree to an alternative forum or method of resolution.

15. Contact

For questions about these terms or your campaign, contact:
Email: info@glowboxmediasc.com
Phone/Text: 803-295-1142

16. Not Legal Advice

These Terms & Conditions are provided for general business purposes and are not legal advice. You should consult your own attorney if you have questions about your rights or obligations under this agreement.